Reference

1131gg Privacy Policy For Your Account

Our Privacy Policy explains what data we collect when you open a 1131gg account, use DANA, OVO, GoPay or QRIS, and move between the lobby and cashier.

Account dataWallet recordsCookie choicesSecurity checksLocal access
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CONTACT YOUR WAY

Get Privacy Policy Help Near Cashier

A clear contact route matters when your account data or wallet record needs checking. From the account area, use the support path beside the cashier and include your registered contact detail, the affected request and any relevant reference number. We use that context to locate the correct record without asking you to resend a full account history. Requests from Bandung, Medan and other Indonesian locations follow the same Privacy Policy process, while access depends on local law.

Team online

Account data request

Ask us to confirm the account data connected to your 1131gg profile. Include the registered phone or email detail and describe whether you need a copy, correction or explanation. We check account ownership before responding so another person cannot receive your records.

Wallet record check

For a DANA, OVO, GoPay or QRIS record, send the cashier reference, date and displayed status through the support path. We compare that request with the account ledger and wallet response, then explain any mismatch without requesting your wallet password or private security code.

Cookie question

If a browser cookie affects login or saved preferences, tell us your device type, browser path and the screen where the issue appears. Our support team can explain which cookie category is involved and what may change when you clear or refuse it.

DATA HANDLING

Privacy Policy Controls Across Your Sessions

We apply the Privacy Policy at each practical point: account creation, phone verification, login, wallet selection and support contact.

Account creation

When you open an account, we collect the contact and profile details needed to create that account and communicate about its status. Phone verification happens before account access, helping us connect later login, wallet and support requests to the correct account record.

Session security

Login records, device signals and session times help us spot access that does not match your usual pattern. If a check interrupts your route from login to the lobby, use the account support path rather than sharing a password or one-time verification code.

Cookie choices

Cookies can keep a session active, remember selected settings and help us understand whether a page loads correctly. You can manage or clear them in your browser. Refusing necessary cookies may interrupt phone verification, login continuity or the cashier status screen.

Payment matching

For QRIS, DANA, OVO, GoPay, bank transfer and virtual account requests, we retain references that connect the payment response with your account. This lets us investigate a pending status while limiting the record to details needed for matching and account protection.

Retention requests

We keep some account, security and transaction records for as long as needed for the stated purpose or a legal obligation where local law permits. You can ask what remains, why it remains and when a deletion request can be completed.

Change a record

To correct a phone number, email detail or other account entry, contact us from the support path beside the cashier. State the old and new detail, complete the ownership check and avoid sending wallet passwords, card secrets or verification codes.

Privacy Policy Answers Before Account Access

These Privacy Policy answers focus on the questions you may have before opening or using a 1131gg account. We cover the records created by phone verification, browser sessions and local wallet activity, plus the practical route for access, correction and deletion requests. Payment references for QRIS, DANA, OVO and GoPay help us identify a transaction, but they do not replace your account security checks. Eligibility depends on local law.

The Privacy Policy covers account contact details, phone verification results, login and device signals, cookie records, support messages and payment references. We collect these details to provide account access, match wallet activity, protect sessions and meet applicable duties where local law permits.

For DANA and QRIS, we retain the reference, amount status and timing needed to match your wallet request with your account. We do not need your wallet password or private security code. Ask through support if a cashier status does not match your receipt.

Yes. Use the account support path beside the cashier and request access to your stored account data. Include your registered phone or email detail, then complete the ownership check. We explain the records we can provide and any restriction that depends on local law.

Send a correction request through support with the account detail that is wrong and the replacement detail you want recorded. We verify ownership before changing a phone number or email entry. Do not include passwords, wallet codes or one-time verification codes in the request.

Yes. It covers cookies and session records created when you use a mobile browser or desktop browser. These may support login continuity, saved settings and cashier status display. You can clear or refuse cookies in browser settings, although necessary account steps may then stop working.

We retain payment and account records for the period needed to reconcile requests, protect access, resolve support cases and meet legal duties where local law permits. You can ask which record is retained, the reason for retention and whether a deletion request can proceed.

You can submit a deletion request through the support path and complete the account ownership check. We assess the request under the Privacy Policy and local requirements. Some security, payment or legal records may need to remain for a stated period before removal.

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